DocumentMaker: A software bug..?

[Bill Reese]

Val/Marie,
It's not unusual to reboot a computer with software - just think of 
Windows Update that asks you if you want to reboot after updating.  It's 
just being polite - it could reboot without asking.

There could be a few things for why this happens.  Windows has a 
technical bulletin for this - it may apply.  Go here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;935843

Marie could try updating the printer driver or switching to the 
Microsoft driver for the printer.

Bill


Valerie Sutton wrote:
> SignWriting List
> December 5, 2008
>
> Hello Maria and Everyone!
> That is the strangest thing I have ever heard...that a print command 
> inside a piece of software, would make the entire computer re-boot...I 
> didn't know that was possible!
>
> So you could "print to PDF" instead, and then open the PDF document in 
> Acrobat Reader, and print from Acrobat Reader....
>
> That is what I do anyway...I always make a PDF of the finished 
> document in DocumentMaker...
>
> However, in the Runtime version of DocumentMaker, which you are using, 
> the PDF feature only works for one page at a time I believe...which 
> means that you then need to put the PDF document together with other 
> software, such as Acrobat Professional or other free software on the 
> internet...
>
> In the version of DocumentMaker that requires FileMaker Pro, the 
> entire PDF is put together for you automatically...
>
> So anyway...try printing one page to PDF and then opening Acrobat 
> Reader and printing that page...I hope your computer doesn't re-boot 
> printing a PDF!
>
> Val ;-)
>
> ------------
>
>
>
>
> On Dec 5, 2008, at 1:17 AM, MARIA AZZOPARDI wrote:
>
>> Hi,
>>
>> I'm using DocumentMaker to print documents - however when the print 
>> option
>> is 'record being browsed' and then I click print - the computer re-boots
>> itself! An IT engineer came over to try and solve the problem and he 
>> said
>> stick to 'current record' or 'blank record' - but never choose 'record
>> being browsed' - the thing is that even on 'current record' - the 
>> computer
>> re-boots as soon as I click on the print command!!
>>
>> Can anyone help??
>>
>> Many thanks,
>> Maria
>>
>>
>>
>>
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>
>
>
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