CLAN MFC stopped working

[Timothy Howell]

Thanks for the help!  I hadn't thought that it could be a problem with
quicktime because the videos were playing fine when I wasn't linking them
to CLAN, but after reinstalling it everything is working perfectly.

~Tim

On Mon, Jan 7, 2013 at 3:02 PM, Leonid Spektor <spektor at andrew.cmu.edu>wrote:

> Tim,
>
> CLAN uses different resources to play audio and video media. For video
> CLAN uses QuickTime. The fact that you can play audio .wav media means that
> CLAN is functioning correctly. I would suggest that you first try to
> completely shutdown your PC and then reboot it, perhaps PC
> and/or QuickTime got into bad state. If that doesn't work, then try to
> uninstall QuickTime and reinstall it again.
>
> Leonid.
>
>
>
> On Jan 7, 2013, at 14:55, Tim H wrote:
>
> Hi,
>
>    I've been trying to transcribe some videos recently (quicktime videos
> saved as mp4) and when I try to link the video to the transcript to bullet
> an error message pops up that says "CLAN MFC Application has stopped
> working, Windows is checking for a solution to the problem" (then it can
> never find a solution to the problem).  I've tried with a .wav file and it
> still works fine, and I've tried downloading a new version of clan but that
> does not help.  Any insights?
>
> Thanks very much,
>
> Tim Howell
>
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