Corporate Jargon Jamboree
Baker, John
JMB at STRADLEY.COM
Fri Mar 11 20:27:52 UTC 2011
This is pretty much impenetrable. I deal with KYC/AML
(anti-money laundering) issues in my day job (it sounds like Dan may
too), and I don't know what half of this means.
And that's no accident. Note the casual statement toward the
end: "A well-written synopsis - with industry keywords - will help you
stand out." If you don't already know what the language in this listing
means, you have no business applying for the position.
Along the same lines, consider this article from Monday's Wall
Street Journal: To Understand Washington Ads, You've Got to Be a Code
Breaker: Acronym-Filled Spots Target Policy Makers; 'Those With a Need
to Know, Know,'
http://online.wsj.com/article/SB1000142405274870463770457608221234274382
4.html. The use of these code terms is a way to restrict and focus what
would otherwise be a broad-based audience. (As the Journal article
points out, it doesn't always work.)
John Baker
-----Original Message-----
From: American Dialect Society [mailto:ADS-L at LISTSERV.UGA.EDU] On Behalf
Of Martin Kaminer
Sent: Friday, March 11, 2011 12:21 PM
To: ADS-L at LISTSERV.UGA.EDU
Subject: Corporate Jargon Jamboree
Sorry for not parsing out individual terms, phrases, etc., I felt the
whole
was more remarkable (astounding really) than any of the parts. Just so
much
here, none of it yielding easily to comprehension.
TX
MK
------------ Forwarded message ------------
From: *Keith Bogen SPHR*
Date: Mar 8, 2011
Subject: [newjerseynetworkers] Remediation Manager in NYC
To: Keith Bogen SPHR
CIG Executive Staffing is working with a prestigious Company located in
NY
for *Remediation Manager* for a Full time Job.
* *
*Resource Type *Permanent
*Functional Job Title* AMERICAS Remediation Manager - KYC Utility
Services
*Location* New York
BA/BSc
*Overview*
* Overview of the business area
* Current/future projects
* Broad objectives of the role
Project provides a single, global onboarding and account maintenance
service
that uses service company operating principles and a consistent service
proposition to deliver high-quality client service, robust client
diligence,
and process excellence and standardisation across each onboarding
function
from one integrated global team. We support more than 40 sites, from
regional hubs in London, Paris, Dubai, New York, Mexico and Hong Kong,
backed by 3 service centres in India and Malaysia.
*Our services include:*
* Client Facing Services - Client Liaison and Client
Documentation Negotiation Services
* Client Due Diligence Services - KYC and Credit Services
* Data Management Services - ERDS, Account Maintenance and
SSI
* Change Mgt - A Global team supporting COBAM projects.
Project has been tasked with creating a KYC utility to provide a
consistent
approach for KYC across the 87 countries of the Group for Global Banking
and
Markets clients and potentially top end CMB as part of the overall Topaz
Project.
The jobholder will have ultimate responsibility for the overall success
of
managing the remediation process from an AMERICAS KYC perspective.
This will include
* Creating the AMERICAS remediation team required to support
this initiative. This will be initially ring fenced from the existing
COBAM
KYC teams.
* Implementation of remediation across the AMERICAS during
next
4 years, initially focusing in the USA in 2011. Given technical
challenges
associated with GCOS workflow implementation the AMERICAS remediation
will
need to be implemented tactically in 2011, pending GCOS (COBAM's
onboarding
workflow system) deployment.
* Assisting the KYC Utility Management in establishing a
new
offshore service centre in AMERICAS and ensuring appropriate remediation
processes are offshored, although it is recognised during 2011 this will
resourced via temporary staff in the USA.
* Transition KYC processes from remediation to Run the Bank.
It is expected that the existing Project KYC team will grow from the
current
200 staff (onshore / offshore) to 800-1,000 staff, with approx 70%
offshore
in the Project service centres. From an AMERICAS perspective the new
team
will grow to approx 70 staff in 2011, and over 170 by 2016, with approx
60-70% offshore. The remediation team will in 2011 be circ 20 -40 staff
onshore, although in future this number could reduce with the
establishment
of an offshore centre for the Americas. The main focus of this role
will be
the management of the onshore resources, although the success of the
team
will be achieved through onshore and offshore teams working together.
The jobholder will be responsible for the delivery of high standards of
client service, at the same time ensuring that all internal (eg Risk)
and
external (eg Compliance) standards requirements are met in full,
utilising a
combination of onshore and offshore resource managed as a single global
Project team.
Critical external interfaces are with Project stakeholders in AMERICAS
across Global Banking and Markets, CMB and Compliance.
*Purpose of the Role* Create and manage the remediation team and
process within the AMERICAS KYC Utility for Project
*Responsible For*
* *
* Creating the remediation team within the AMERICAS KYC
Utility
* Creating the team required to support this initiative.
* Creating and managing the remediation team within the
AMERICAS
KYC utility, through a mixture of onshore and offshore resources.
Offshore
teams will be managed by the Peoject Head of Offshore Services.
* Participate in the implementation of the GCOS KYC workflow
system.
* In association with the Training Manager, implementation
of
the training and development framework to manage the intake of new
hires.
Managing the remediation process within the AMERICAS KYC Utility
* Develop an approach to remediate the existing population,
using where appropriate existing documents and profiles. The approach
for
remediation should be agreed with KYC Utility Management, Compliance and
the
Business.
* Preparing the KYC profiles in accordance with the Group
Policy, obtaining documents as required from the client / relationship
manager and undertaking the necessary due diligence checks.
* Implementing a Quality Analytical Review process to review
each profile to ensure accuracy of the work.
* To be the "Face" of KYC with AMERICS in all matters
relating
to KYC remediation.
* Ensure appropriate escalation policies exist and are
followed.
* Work collectively with offshore management, develop and
maintain a motivated and professionally trained staff, ensuring
appropriate
capacity panning, adherence to and improvement in performance and
quality
standards and appropriate career development
* Chair regular meetings with the business and compliance to
facilitate good communications and resolve KYC remediation issues within
the
organisation for the varying business areas which are supported by
COBAM.
*Planning *
* In association with KYC Utility Management ensure there is
the
mechanism and controls to monitor the remediation stream within the
overall
project from an AMERICAS perspective. Remove roadblocks to enable the
effective delivery.
* Actively Manage expense control procedures for AMERICS KYC
Utility, identifying and implementing cost savings and
administrative/internal controls
* *
*People Management*
* Recruit the remediation team within the utility (circ
20-40
staff onshore, and assist in future transfer of some of these roles
offshore).
* Create and develop a culture of meritocracy, high
performance
standards and high achievement amongst our people
* Once hired, create development plans for key individuals
in
remediation team within AMERICAS KYC Utility, and succession plans.
* Provide leadership, support, guidance and coaching to the
remediation team within AMERICAS KYC Utility management team.
* Ensure that the AMERICAS KYC Utility is the best place to
work
as evidenced through future GPS scores.
* *
*Communications*
* Ensure key stakeholders are kept informed of the progress
and
challenges within the AMERICAS KYC Utility build out and ongoing
operation.
* Ensure AMERICAS Head of KYC Utility, Global Head of
Remediation and Global Head of KYC Utility is kept fully informed of the
project status, build out and escalating issues where appropriate.
*Control*
Understand, follow and demonstrate compliance with all relevant internal
and
external rules, regulations and procedures that apply to the conduct of
the
business in which you are involved, specifically Internal Controls and
any
Compliance policy including, inter alia, the Group Compliance policy.
Maintain HSBC Internal Control standards, including the timely
implementation of internal and external audit points together with any
issues raised by external regulators.
Be aware of the Operational Risk scenario associated with your role and
act
in a manner that takes account of operational risk considerations.
*Major Challenges *
* Establishing a structure and process to ensure the
remediation
is achieved according to project timetables.
* Working effectively with key stakeholders using strong
influencing skills to ensure mutually satisfactory resolution of key
issues
and the respective responsibilities are understood and discharged.
* The role requires highly effective project management
techniques
* Working in a pressurized, time-sensitive environment
*Essential Experience*
* *
*Business*
* Strong leadership and matrix management skills
* Proven ability to prioritise competing demands
* Exceptional organisational, planning and management skills
* Ability to build relationships by communicating,
influencing
and negotiating effectively with business heads, senior managers,
consultants, technical experts across the whole department and business
users
* Proven business and operational experience
* Extensive experience in the Finance and Banking industry
environment (e.g, fund administrator, brokerage house, custodian,
investment
bank etc.) together with business project management experience
*Technical*
* Experience in risk management field, and proven ability to
support the development of the business activities while robustly
applying
risk management disciplines and controls.
* Good knowledge of regulatory trends and developments
* AML qualification and or post graduate Compliance degree
is an
advantage
*Essential Skills / Competencies *
* Strong leadership and management ability
* Strong interpersonal skills and able to build and maintain
global relationships
* Outstanding written / verbal communication and
presentation
skills
* Planning, time management and resource management skills
* Positive 'can do' attitude
* Experience of working in a highly-matrixed environment,
and
accustomed to bridging the gap between disparate organisations and
cultures
* Strong analytical skills with experience of capacity
planning
and effective use of MI for performance management.
* Strong capacity to assimilate other stakeholders
perspectives
and fast learning abilities.
* Pro-active and business orientation with proven ability to
prioritise and manage conflicting demands and ability to assess
stakeholder
needs to improve customer experience and showing resilience under
pressure
and providing best in class solutions.
BA/BSc
*Submit your resume tailored to each particular position.*
*A well-written synopsis - with industry keywords - will help you stand
out.
*
Looking forward to receiving your resume!
*Also, you know anyone who is available, looking and has the above
experience, please let me know.*
*Apply Now!*
*Please send me your resume ASAP with the following details.*
1. Full name:-
2. Contact Numbers:-
3. Email ID:
4. Work Authorization:-
5. Current location:
6. Expecting Rate:-
7. Word Document Resume:-
8. Available Date &Time for interview:
9. Available Date &Time for Project:
Best regards,
Melissa
*Melissa Kirby*
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