Sonic mode does not show sound waves & video does not play

[spektor]

Julia and Mie,

	Windows 10 has problems with QuickTime. You can download the latest version of QuickTime 7.7.6 that still works on Windows 10 from this Apple's web site: https://support.apple.com/kb/DL1822?locale=en_US <https://support.apple.com/kb/DL1822?locale=en_US>

First make sure that you have the latest version of QuickTime installed on your computer and try CLAN or QuickTime player again. The fact that my suggestions of opening your m4v file with QuickTime player have failed and that you have no problems with MOV or MP4 files tells me that m4v file is either corrupted or in format that QuickTime doesn't recognize. You can also try opening m4v file with "Windows Media Player". if "Windows Media Player" can't open m4v file, then it is most likely corrupted. If "Windows Media Player" can open it, but QuickTime player can't, then QuickTime doesn't recognize the m4v file. if the file is not corrupted, then try to convert it to either MOV or MP4 format. if that fails, then the best solution is for you to upload the m4v file to our server for testing.


Leonid.



> On Sep 9, 2015, at 16:33, juliaruser at gmail.com wrote:
> 
> Dear Leonid,
> 
> I'm not the one with that problem. It's my student and she tried to contact you, but that did not seem to work. Here is her answer. Sonic mode still doesn't work:
> 
> “Hi.
> 
> Julia Ruser has been in contact with you on my behalf concerning some problems with sonic mode. It is not possible for me to see the sound waves.
> 
>  
> 
> I have tried everything you suggested without any luck.
> 
>  
> 
> You asked me to upload the files to your site, so you can test it on your end.. Not even that is possible - I just get an error with the video-file. I have tried twice.
> 
>  
> 
> Is it possible that the problem occur because of the m4v-format? - I haven't had any problems with MOV- or MP4 - do you think it would help, if I had luck converting the file to one of those formats instead?
> 
>  
> 
> Thank you.
> 
>  
> 
> Kind regards,
> 
> Mie“
> 
> And another e-mail from my student:
> 
> 
> Hi!
> 
>  
> 
> I am not able to get through on the forum as far as I can see..
> 
> I have tried converting the file to something else, without any luck.
> 
> Will you please let them know that nothing really works?
> 
> -Now Clan crashes too.. Perhaps it’s because of windows 10, but I don’t have any problems with the older files I have been working on. – I can open them and they still work fine.
> 
>  
> 
> -Mie
> 
> I hope you can help.
> 
> Best,
> Julia
> 
> -- 
> You received this message because you are subscribed to the Google Groups "chibolts" group.
> To unsubscribe from this group and stop receiving emails from it, send an email to chibolts+unsubscribe at googlegroups.com <mailto:chibolts+unsubscribe at googlegroups.com>.
> To post to this group, send email to chibolts at googlegroups.com <mailto:chibolts at googlegroups.com>.
> To view this discussion on the web visit https://groups.google.com/d/msgid/chibolts/cd6fbaca-ab39-45d0-ad6c-a9cddaa799b1%40googlegroups.com <https://groups.google.com/d/msgid/chibolts/cd6fbaca-ab39-45d0-ad6c-a9cddaa799b1%40googlegroups.com?utm_medium=email&utm_source=footer>.
> For more options, visit https://groups.google.com/d/optout <https://groups.google.com/d/optout>.

-- 
You received this message because you are subscribed to the Google Groups "chibolts" group.
To unsubscribe from this group and stop receiving emails from it, send an email to chibolts+unsubscribe at googlegroups.com.
To post to this group, send email to chibolts at googlegroups.com.
To view this discussion on the web visit https://groups.google.com/d/msgid/chibolts/BAF520D5-779E-445F-83F2-DD46E8EAB631%40andrew.cmu.edu.
For more options, visit https://groups.google.com/d/optout.
-------------- next part --------------
An HTML attachment was scrubbed...
URL: <http://listserv.linguistlist.org/pipermail/chibolts/attachments/20150909/12bac53e/attachment.htm>